Skip to main content

FTP Server Info

From time to time, it may be come necessary to send files to PKWARE. Below are instructions for using PKWARE's FTP Server.

PKWARE FTP Connection Information


Username: ftp_support

Password: PKW!PKW

This FTP Server has been configured NOT to display files in folders. If you receive an error that the contents cannot be displayed, this is by design.

Submit a file using the CLI FTP client built into Windows.

  1. Move to the folder you wish to work from
  2. Log into
  3. If the file is binary, issue the bin command
  4. Switch to the usupport folder
  5. Upload your file by using put filename.extension
  6. Issue the command bye to exit FTP
  7. Notify your support agent that you've uploaded the requested file/output

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.