

            <!doctype html>
<html class="no-js"
      lang="en">

    
    <head>
        <meta charset="utf-8"/>
        <meta http-equiv="x-ua-compatible"
              content="ie=edge">
        <meta name="viewport"
              content="width=device-width, initial-scale=1"/>
        <meta name="theme-base-url"
              content="/home/_/AC110005016E04754281C6B902E5E6BF/1655306900259">
        <meta id="atlassian-token"
              name="atlassian-token"
              content="1c1f40340516134c12e9c9ac2eff4903f16c8a0d"/>
        <meta name="atl_token"
              content="1c1f40340516134c12e9c9ac2eff4903f16c8a0d"/>
        <meta name="ajs-page-id"
              content="28313236"/>
        <meta name="ajs-parent-page-id"
              content="$page.parent.id">
        <meta name="ajs-space-key"
              content="Home">
        <meta name="Help Center Version"
              content="1.0" />
                <meta id="confluence-base-url" name="confluence-base-url" content="https://support.pkware.com">
<meta id="ajs-static-resource-url-prefix" name="ajs-static-resource-url-prefix" content="/s/-gd85q4/8703/51k4y0/_">
<meta id="confluence-context-path" name="confluence-context-path" content="">
<meta id="ajs-enabled-dark-features" name="ajs-enabled-dark-features" content="confluence.wrap.macro.disable,site-wide.shared-drafts,site-wide.synchrony,clc.quick.create,confluence.view.edit.transition,cql.search.screen,confluence-inline-comments-resolved,frontend.editor.v4,http.session.registrar,nps.survey.inline.dialog,confluence.efi.onboarding.new.templates,frontend.editor.v4.compatibility,atlassian.cdn.static.assets,pdf-preview,previews.sharing,previews.versions,file-annotations,confluence.efi.onboarding.rich.space.content,collaborative-audit-log,confluence.reindex.improvements,previews.conversion-service,editor.ajax.save,read.only.mode,graphql,previews.trigger-all-file-types,attachment.extracted.text.extractor,lucene.caching.filter,confluence.table.resizable,notification.batch,previews.sharing.pushstate,confluence-inline-comments-rich-editor,tc.tacca.dacca,site-wide.synchrony.opt-in,file-annotations.likes,gatekeeper-ui-v2,v2.content.name.searcher,mobile.supported.version,pulp,confluence-inline-comments,confluence-inline-comments-dangling-comment,quick-reload-inline-comments-flags">
<meta id="ajs-context-path" name="ajs-context-path" content="">
<meta id="ajs-base-url" name="ajs-base-url" content="https://support.pkware.com">
<meta id="ajs-user-locale" name="ajs-user-locale" content="en_US">


                    <meta name="scrollSearch" content="false"/>
        
                
        <script>
window.WRM=window.WRM||{};window.WRM._unparsedData=window.WRM._unparsedData||{};window.WRM._unparsedErrors=window.WRM._unparsedErrors||{};
WRM._unparsedData["com.atlassian.plugins.atlassian-plugins-webresource-plugin:context-path.context-path"]="\u0022\u0022";
WRM._unparsedData["com.atlassian.confluence.plugins.confluence-feature-discovery-plugin:confluence-feature-discovery-plugin-resources.test-mode"]="false";
WRM._unparsedData["com.atlassian.applinks.applinks-plugin:applinks-common-exported.applinks-help-paths"]="{\u0022entries\u0022:{\u0022applinks.docs.root\u0022:\u0022https://confluence.atlassian.com/display/APPLINKS-072/\u0022,\u0022applinks.docs.diagnostics.troubleshoot.sslunmatched\u0022:\u0022SSL+and+application+link+troubleshooting+guide\u0022,\u0022applinks.docs.diagnostics.troubleshoot.oauthsignatureinvalid\u0022:\u0022OAuth+troubleshooting+guide\u0022,\u0022applinks.docs.diagnostics.troubleshoot.oauthtimestamprefused\u0022:\u0022OAuth+troubleshooting+guide\u0022,\u0022applinks.docs.delete.entity.link\u0022:\u0022Create+links+between+projects\u0022,\u0022applinks.docs.adding.application.link\u0022:\u0022Link+Atlassian+applications+to+work+together\u0022,\u0022applinks.docs.administration.guide\u0022:\u0022Application+Links+Documentation\u0022,\u0022applinks.docs.oauth.security\u0022:\u0022OAuth+security+for+application+links\u0022,\u0022applinks.docs.troubleshoot.application.links\u0022:\u0022Troubleshoot+application+links\u0022,\u0022applinks.docs.diagnostics.troubleshoot.unknownerror\u0022:\u0022Network+and+connectivity+troubleshooting+guide\u0022,\u0022applinks.docs.configuring.auth.trusted.apps\u0022:\u0022Configuring+Trusted+Applications+authentication+for+an+application+link\u0022,\u0022applinks.docs.diagnostics.troubleshoot.authlevelunsupported\u0022:\u0022OAuth+troubleshooting+guide\u0022,\u0022applinks.docs.diagnostics.troubleshoot.ssluntrusted\u0022:\u0022SSL+and+application+link+troubleshooting+guide\u0022,\u0022applinks.docs.diagnostics.troubleshoot.unknownhost\u0022:\u0022Network+and+connectivity+troubleshooting+guide\u0022,\u0022applinks.docs.delete.application.link\u0022:\u0022Link+Atlassian+applications+to+work+together\u0022,\u0022applinks.docs.adding.project.link\u0022:\u0022Configuring+Project+links+across+Applications\u0022,\u0022applinks.docs.link.applications\u0022:\u0022Link+Atlassian+applications+to+work+together\u0022,\u0022applinks.docs.diagnostics.troubleshoot.oauthproblem\u0022:\u0022OAuth+troubleshooting+guide\u0022,\u0022applinks.docs.diagnostics.troubleshoot.migration\u0022:\u0022Update+application+links+to+use+OAuth\u0022,\u0022applinks.docs.relocate.application.link\u0022:\u0022Link+Atlassian+applications+to+work+together\u0022,\u0022applinks.docs.administering.entity.links\u0022:\u0022Create+links+between+projects\u0022,\u0022applinks.docs.upgrade.application.link\u0022:\u0022OAuth+security+for+application+links\u0022,\u0022applinks.docs.diagnostics.troubleshoot.connectionrefused\u0022:\u0022Network+and+connectivity+troubleshooting+guide\u0022,\u0022applinks.docs.configuring.auth.oauth\u0022:\u0022OAuth+security+for+application+links\u0022,\u0022applinks.docs.insufficient.remote.permission\u0022:\u0022OAuth+security+for+application+links\u0022,\u0022applinks.docs.configuring.application.link.auth\u0022:\u0022OAuth+security+for+application+links\u0022,\u0022applinks.docs.diagnostics\u0022:\u0022Application+links+diagnostics\u0022,\u0022applinks.docs.configured.authentication.types\u0022:\u0022OAuth+security+for+application+links\u0022,\u0022applinks.docs.adding.entity.link\u0022:\u0022Create+links+between+projects\u0022,\u0022applinks.docs.diagnostics.troubleshoot.unexpectedresponse\u0022:\u0022Network+and+connectivity+troubleshooting+guide\u0022,\u0022applinks.docs.configuring.auth.basic\u0022:\u0022Configuring+Basic+HTTP+Authentication+for+an+Application+Link\u0022,\u0022applinks.docs.diagnostics.troubleshoot.authlevelmismatch\u0022:\u0022OAuth+troubleshooting+guide\u0022}}";
WRM._unparsedData["com.atlassian.applinks.applinks-plugin:applinks-common-exported.applinks-types"]="{\u0022crowd\u0022:\u0022Crowd\u0022,\u0022confluence\u0022:\u0022Confluence\u0022,\u0022fecru\u0022:\u0022FishEye / Crucible\u0022,\u0022stash\u0022:\u0022Stash\u0022,\u0022jira\u0022:\u0022Jira\u0022,\u0022refapp\u0022:\u0022Reference Application\u0022,\u0022bamboo\u0022:\u0022Bamboo\u0022,\u0022generic\u0022:\u0022Generic Application\u0022}";
WRM._unparsedData["com.atlassian.applinks.applinks-plugin:applinks-common-exported.entity-types"]="{\u0022singular\u0022:{\u0022refapp.charlie\u0022:\u0022Charlie\u0022,\u0022fecru.project\u0022:\u0022Crucible Project\u0022,\u0022fecru.repository\u0022:\u0022FishEye Repository\u0022,\u0022stash.project\u0022:\u0022Stash Project\u0022,\u0022generic.entity\u0022:\u0022Generic Project\u0022,\u0022confluence.space\u0022:\u0022Confluence Space\u0022,\u0022bamboo.project\u0022:\u0022Bamboo Project\u0022,\u0022jira.project\u0022:\u0022Jira Project\u0022},\u0022plural\u0022:{\u0022refapp.charlie\u0022:\u0022Charlies\u0022,\u0022fecru.project\u0022:\u0022Crucible Projects\u0022,\u0022fecru.repository\u0022:\u0022FishEye Repositories\u0022,\u0022stash.project\u0022:\u0022Stash Projects\u0022,\u0022generic.entity\u0022:\u0022Generic Projects\u0022,\u0022confluence.space\u0022:\u0022Confluence Spaces\u0022,\u0022bamboo.project\u0022:\u0022Bamboo Projects\u0022,\u0022jira.project\u0022:\u0022Jira Projects\u0022}}";
WRM._unparsedData["com.atlassian.applinks.applinks-plugin:applinks-common-exported.authentication-types"]="{\u0022com.atlassian.applinks.api.auth.types.BasicAuthenticationProvider\u0022:\u0022Basic Access\u0022,\u0022com.atlassian.applinks.api.auth.types.TrustedAppsAuthenticationProvider\u0022:\u0022Trusted Applications\u0022,\u0022com.atlassian.applinks.api.auth.types.CorsAuthenticationProvider\u0022:\u0022CORS\u0022,\u0022com.atlassian.applinks.api.auth.types.OAuthAuthenticationProvider\u0022:\u0022OAuth\u0022,\u0022com.atlassian.applinks.api.auth.types.TwoLeggedOAuthAuthenticationProvider\u0022:\u0022OAuth\u0022,\u0022com.atlassian.applinks.api.auth.types.TwoLeggedOAuthWithImpersonationAuthenticationProvider\u0022:\u0022OAuth\u0022}";
if(window.WRM._dataArrived)window.WRM._dataArrived();</script>
<script type="text/javascript" src="/s/78798867eadf756f6b2bbf7c55b6f928-CDN/-gd85q4/8703/51k4y0/08c5dc0bfd0b71a003e20c6dbd501537/_/download/contextbatch/js/_super/batch.js?locale=en-US" data-wrm-key="_super" data-wrm-batch-type="context" data-initially-rendered></script>
<script type="text/javascript" src="/s/22bd18656a8a52c751263ad69d5fa5fc-CDN/-gd85q4/8703/51k4y0/cfd4a399d4d57be87c2cdf13223cac3d/_/download/contextbatch/js/viewcontent,-_super/batch.js?highlightactions=true&amp;locale=en-US" data-wrm-key="viewcontent,-_super" data-wrm-batch-type="context" data-initially-rendered></script>
<script type="text/javascript" src="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/11.4.6/_/download/batch/confluence.extra.jira:amd-support/confluence.extra.jira:amd-support.js" data-wrm-key="confluence.extra.jira:amd-support" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/7.2.11/_/download/batch/com.atlassian.applinks.applinks-plugin:lodash-amd/com.atlassian.applinks.applinks-plugin:lodash-amd.js" data-wrm-key="com.atlassian.applinks.applinks-plugin:lodash-amd" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/7.2.11/_/download/batch/com.atlassian.applinks.applinks-plugin:applinks-lib/com.atlassian.applinks.applinks-plugin:applinks-lib.js" data-wrm-key="com.atlassian.applinks.applinks-plugin:applinks-lib" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/7.2.11/_/download/batch/com.atlassian.applinks.applinks-plugin:applinks-common-exported/com.atlassian.applinks.applinks-plugin:applinks-common-exported.js?locale=en-US" data-wrm-key="com.atlassian.applinks.applinks-plugin:applinks-common-exported" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/9.2.2/_/download/batch/com.atlassian.auiplugin:split_aui.core/com.atlassian.auiplugin:split_aui.core.js?locale=en-US" data-wrm-key="com.atlassian.auiplugin:split_aui.core" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/7.2.11/_/download/batch/com.atlassian.applinks.applinks-plugin:applinks-util-js/com.atlassian.applinks.applinks-plugin:applinks-util-js.js?locale=en-US" data-wrm-key="com.atlassian.applinks.applinks-plugin:applinks-util-js" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/7.2.11/_/download/batch/com.atlassian.applinks.applinks-plugin:feature-oauth-dance/com.atlassian.applinks.applinks-plugin:feature-oauth-dance.js?locale=en-US" data-wrm-key="com.atlassian.applinks.applinks-plugin:feature-oauth-dance" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/7.2.11/_/download/batch/com.atlassian.applinks.applinks-plugin:applinks-oauth-ui/com.atlassian.applinks.applinks-plugin:applinks-oauth-ui.js" data-wrm-key="com.atlassian.applinks.applinks-plugin:applinks-oauth-ui" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/11.4.6/_/download/batch/confluence.extra.jira:common/confluence.extra.jira:common.js?locale=en-US" data-wrm-key="confluence.extra.jira:common" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/11.4.6/_/download/batch/confluence.extra.jira:jira-issues-view-mode-async-resource/confluence.extra.jira:jira-issues-view-mode-async-resource.js" data-wrm-key="confluence.extra.jira:jira-issues-view-mode-async-resource" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/9.2.2/_/download/batch/com.atlassian.auiplugin:split_aui.page.iconography/com.atlassian.auiplugin:split_aui.page.iconography.js?locale=en-US" data-wrm-key="com.atlassian.auiplugin:split_aui.page.iconography" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/11.4.6/_/download/batch/confluence.extra.jira:jira-issues-view-mode-resources/confluence.extra.jira:jira-issues-view-mode-resources.js?locale=en-US" data-wrm-key="confluence.extra.jira:jira-issues-view-mode-resources" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/11.4.6/_/download/batch/confluence.extra.jira:web-resources/confluence.extra.jira:web-resources.js?locale=en-US" data-wrm-key="confluence.extra.jira:web-resources" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/11.2.3/_/download/batch/com.atlassian.confluence.plugins.confluence-previews:mediaviewer-core/com.atlassian.confluence.plugins.confluence-previews:mediaviewer-core.js" data-wrm-key="com.atlassian.confluence.plugins.confluence-previews:mediaviewer-core" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/7.13.7/_/download/batch/com.atlassian.confluence.plugins.confluence-frontend:split_vendors~moment/com.atlassian.confluence.plugins.confluence-frontend:split_vendors~moment.js?locale=en-US" data-wrm-key="com.atlassian.confluence.plugins.confluence-frontend:split_vendors~moment" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/7.13.7/_/download/batch/com.atlassian.confluence.plugins.confluence-frontend:split_moment/com.atlassian.confluence.plugins.confluence-frontend:split_moment.js?locale=en-US" data-wrm-key="com.atlassian.confluence.plugins.confluence-frontend:split_moment" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/1.0/_/download/batch/confluence.web.resources:date-time-formatting/confluence.web.resources:date-time-formatting.js?locale=en-US" data-wrm-key="confluence.web.resources:date-time-formatting" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/11.2.3/_/download/batch/com.atlassian.confluence.plugins.confluence-previews:confluence-previews-js/com.atlassian.confluence.plugins.confluence-previews:confluence-previews-js.js?locale=en-US" data-wrm-key="com.atlassian.confluence.plugins.confluence-previews:confluence-previews-js" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/9.2.2/_/download/batch/com.atlassian.auiplugin:split_aui.splitchunk.vendors--c7d6d1dc80/com.atlassian.auiplugin:split_aui.splitchunk.vendors--c7d6d1dc80.js?locale=en-US" data-wrm-key="com.atlassian.auiplugin:split_aui.splitchunk.vendors--c7d6d1dc80" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/9.2.2/_/download/batch/com.atlassian.auiplugin:split_jquery.ui.position/com.atlassian.auiplugin:split_jquery.ui.position.js?locale=en-US" data-wrm-key="com.atlassian.auiplugin:split_jquery.ui.position" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/9.2.2/_/download/batch/com.atlassian.auiplugin:split_aui.splitchunk.vendors--825acd7236/com.atlassian.auiplugin:split_aui.splitchunk.vendors--825acd7236.js?locale=en-US" data-wrm-key="com.atlassian.auiplugin:split_aui.splitchunk.vendors--825acd7236" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/9.2.2/_/download/batch/com.atlassian.auiplugin:split_jquery.ui.droppable/com.atlassian.auiplugin:split_jquery.ui.droppable.js?locale=en-US" data-wrm-key="com.atlassian.auiplugin:split_jquery.ui.droppable" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/9.2.2/_/download/batch/com.atlassian.auiplugin:split_aui.splitchunk.vendors--85718a7eef/com.atlassian.auiplugin:split_aui.splitchunk.vendors--85718a7eef.js?locale=en-US" data-wrm-key="com.atlassian.auiplugin:split_aui.splitchunk.vendors--85718a7eef" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/9.2.2/_/download/batch/com.atlassian.auiplugin:split_jquery.ui.resizable/com.atlassian.auiplugin:split_jquery.ui.resizable.js?locale=en-US" data-wrm-key="com.atlassian.auiplugin:split_jquery.ui.resizable" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/9.2.2/_/download/batch/com.atlassian.auiplugin:split_aui.splitchunk.vendors--7c76061134/com.atlassian.auiplugin:split_aui.splitchunk.vendors--7c76061134.js?locale=en-US" data-wrm-key="com.atlassian.auiplugin:split_aui.splitchunk.vendors--7c76061134" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/9.2.2/_/download/batch/com.atlassian.auiplugin:split_jquery.ui.selectable/com.atlassian.auiplugin:split_jquery.ui.selectable.js?locale=en-US" data-wrm-key="com.atlassian.auiplugin:split_jquery.ui.selectable" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/ba03a604c97d55e0abb36e2ff83187e5-CDN/-gd85q4/8703/51k4y0/11.2.3/_/download/batch/com.atlassian.confluence.plugins.confluence-previews:annotation-plugin/com.atlassian.confluence.plugins.confluence-previews:annotation-plugin.js?locale=en-US" data-wrm-key="com.atlassian.confluence.plugins.confluence-previews:annotation-plugin" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/11.2.3/_/download/batch/com.atlassian.confluence.plugins.confluence-previews:minimode-plugin/com.atlassian.confluence.plugins.confluence-previews:minimode-plugin.js" data-wrm-key="com.atlassian.confluence.plugins.confluence-previews:minimode-plugin" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/7.13.7/_/download/batch/com.atlassian.confluence.plugins.drag-and-drop:plupload/com.atlassian.confluence.plugins.drag-and-drop:plupload.js" data-wrm-key="com.atlassian.confluence.plugins.drag-and-drop:plupload" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/ba03a604c97d55e0abb36e2ff83187e5-CDN/-gd85q4/8703/51k4y0/11.2.3/_/download/batch/com.atlassian.confluence.plugins.confluence-previews:upload-plugin/com.atlassian.confluence.plugins.confluence-previews:upload-plugin.js?locale=en-US" data-wrm-key="com.atlassian.confluence.plugins.confluence-previews:upload-plugin" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/ba03a604c97d55e0abb36e2ff83187e5-CDN/-gd85q4/8703/51k4y0/11.2.3/_/download/batch/com.atlassian.confluence.plugins.confluence-previews:version-navigation-plugin/com.atlassian.confluence.plugins.confluence-previews:version-navigation-plugin.js?locale=en-US" data-wrm-key="com.atlassian.confluence.plugins.confluence-previews:version-navigation-plugin" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/11.2.3/_/download/batch/com.atlassian.confluence.plugins.confluence-previews:permalink-plugin/com.atlassian.confluence.plugins.confluence-previews:permalink-plugin.js?locale=en-US" data-wrm-key="com.atlassian.confluence.plugins.confluence-previews:permalink-plugin" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/ba03a604c97d55e0abb36e2ff83187e5-CDN/-gd85q4/8703/51k4y0/11.2.3/_/download/batch/com.atlassian.confluence.plugins.confluence-previews:feature-discovery-plugin/com.atlassian.confluence.plugins.confluence-previews:feature-discovery-plugin.js?locale=en-US" data-wrm-key="com.atlassian.confluence.plugins.confluence-previews:feature-discovery-plugin" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/f24a3cb16526e1479ac06e284add5f9d-CDN/-gd85q4/8703/51k4y0/17.13.5/_/download/batch/com.atlassian.confluence.plugins.share-page:share-dialog-service/com.atlassian.confluence.plugins.share-page:share-dialog-service.js?locale=en-US" data-wrm-key="com.atlassian.confluence.plugins.share-page:share-dialog-service" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/ba03a604c97d55e0abb36e2ff83187e5-CDN/-gd85q4/8703/51k4y0/11.2.3/_/download/batch/com.atlassian.confluence.plugins.confluence-previews:share-plugin/com.atlassian.confluence.plugins.confluence-previews:share-plugin.js?locale=en-US" data-wrm-key="com.atlassian.confluence.plugins.confluence-previews:share-plugin" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/2.20.1/_/download/batch/com.k15t.scroll.scroll-viewport:resource-editor-resource-omitter/com.k15t.scroll.scroll-viewport:resource-editor-resource-omitter.js" data-wrm-key="com.k15t.scroll.scroll-viewport:resource-editor-resource-omitter" data-wrm-batch-type="resource" data-initially-rendered></script>
<script type="text/javascript" src="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/2.20.1/_/download/batch/com.k15t.scroll.scroll-viewport:resource-quick-reload-manager-disabler/com.k15t.scroll.scroll-viewport:resource-quick-reload-manager-disabler.js" data-wrm-key="com.k15t.scroll.scroll-viewport:resource-quick-reload-manager-disabler" data-wrm-batch-type="resource" data-initially-rendered></script>
 
                        <link rel="shortcut icon"
              href="https://support.pkware.com/download/attachments/327682/global.logo?version=11&amp;amp;modificationDate=1461699971878&amp;amp;api=v2">

        <script>
            var hasCookieNotice = false;
            var usesCookieOptInStrategy = true;

            function hasSiteViewerGivenConsentForTracking() {
                try {
                    return document.cookie.indexOf('shc-cookies=enabled') > -1;
                } catch (e) {
                    return false;
                }
            }

            function hasSiteViewerRefusedConsentForTracking() {
                try {
                    return document.cookie.indexOf('shc-cookies=disabled') > -1;
                } catch (e) {
                    return false;
                }
            }

            function areCookiesEnabled() {
                // Customer did not activate cookie notice, so we can track the site viewer.
                if (!hasCookieNotice) {
                    return true;
                }

                // Customer did activate cookie notice, but has chosen the opt in strategy.
                if (usesCookieOptInStrategy) {
                    // If the site viewer gave consent, we can enable tracking.
                    if (hasSiteViewerGivenConsentForTracking()) {
                        return true;
                    }
                } else {
                    // Customer has chosen the opt out flow, so we have to ask for consent.
                    if (!hasSiteViewerRefusedConsentForTracking()) {
                        return true;
                    }
                }

                return false;
            }

            var contextPath = '';

            window.scrollHelpCenter = {
                currentPage: {
                    confluenceLink: "/pages/viewpage.action?pageId=28313236"
                },
                disableGATracking: '',
                excludePageLabels: ["scroll-help-center-exclude-page", "scroll-help-center-sitemap", "scroll-help-center-sitemap-index"],
                hasCookieNotice: false,
                areCookiesEnabled: areCookiesEnabled(),
                isLoggedInUser: false,
                isPortal: true,
                viewportLink: "/home",
            isInAppHelp: false            }
        </script>
                    

    <script>
    var disableGATracking = '';
</script>


        <script>
window.WRM=window.WRM||{};window.WRM._unparsedData=window.WRM._unparsedData||{};window.WRM._unparsedErrors=window.WRM._unparsedErrors||{};
WRM._unparsedData["com.atlassian.plugins.atlassian-plugins-webresource-plugin:context-path.context-path"]="\u0022\u0022";
WRM._unparsedData["com.atlassian.confluence.plugins.confluence-feature-discovery-plugin:confluence-feature-discovery-plugin-resources.test-mode"]="false";
WRM._unparsedData["com.atlassian.applinks.applinks-plugin:applinks-common-exported.applinks-help-paths"]="{\u0022entries\u0022:{\u0022applinks.docs.root\u0022:\u0022https://confluence.atlassian.com/display/APPLINKS-072/\u0022,\u0022applinks.docs.diagnostics.troubleshoot.sslunmatched\u0022:\u0022SSL+and+application+link+troubleshooting+guide\u0022,\u0022applinks.docs.diagnostics.troubleshoot.oauthsignatureinvalid\u0022:\u0022OAuth+troubleshooting+guide\u0022,\u0022applinks.docs.diagnostics.troubleshoot.oauthtimestamprefused\u0022:\u0022OAuth+troubleshooting+guide\u0022,\u0022applinks.docs.delete.entity.link\u0022:\u0022Create+links+between+projects\u0022,\u0022applinks.docs.adding.application.link\u0022:\u0022Link+Atlassian+applications+to+work+together\u0022,\u0022applinks.docs.administration.guide\u0022:\u0022Application+Links+Documentation\u0022,\u0022applinks.docs.oauth.security\u0022:\u0022OAuth+security+for+application+links\u0022,\u0022applinks.docs.troubleshoot.application.links\u0022:\u0022Troubleshoot+application+links\u0022,\u0022applinks.docs.diagnostics.troubleshoot.unknownerror\u0022:\u0022Network+and+connectivity+troubleshooting+guide\u0022,\u0022applinks.docs.configuring.auth.trusted.apps\u0022:\u0022Configuring+Trusted+Applications+authentication+for+an+application+link\u0022,\u0022applinks.docs.diagnostics.troubleshoot.authlevelunsupported\u0022:\u0022OAuth+troubleshooting+guide\u0022,\u0022applinks.docs.diagnostics.troubleshoot.ssluntrusted\u0022:\u0022SSL+and+application+link+troubleshooting+guide\u0022,\u0022applinks.docs.diagnostics.troubleshoot.unknownhost\u0022:\u0022Network+and+connectivity+troubleshooting+guide\u0022,\u0022applinks.docs.delete.application.link\u0022:\u0022Link+Atlassian+applications+to+work+together\u0022,\u0022applinks.docs.adding.project.link\u0022:\u0022Configuring+Project+links+across+Applications\u0022,\u0022applinks.docs.link.applications\u0022:\u0022Link+Atlassian+applications+to+work+together\u0022,\u0022applinks.docs.diagnostics.troubleshoot.oauthproblem\u0022:\u0022OAuth+troubleshooting+guide\u0022,\u0022applinks.docs.diagnostics.troubleshoot.migration\u0022:\u0022Update+application+links+to+use+OAuth\u0022,\u0022applinks.docs.relocate.application.link\u0022:\u0022Link+Atlassian+applications+to+work+together\u0022,\u0022applinks.docs.administering.entity.links\u0022:\u0022Create+links+between+projects\u0022,\u0022applinks.docs.upgrade.application.link\u0022:\u0022OAuth+security+for+application+links\u0022,\u0022applinks.docs.diagnostics.troubleshoot.connectionrefused\u0022:\u0022Network+and+connectivity+troubleshooting+guide\u0022,\u0022applinks.docs.configuring.auth.oauth\u0022:\u0022OAuth+security+for+application+links\u0022,\u0022applinks.docs.insufficient.remote.permission\u0022:\u0022OAuth+security+for+application+links\u0022,\u0022applinks.docs.configuring.application.link.auth\u0022:\u0022OAuth+security+for+application+links\u0022,\u0022applinks.docs.diagnostics\u0022:\u0022Application+links+diagnostics\u0022,\u0022applinks.docs.configured.authentication.types\u0022:\u0022OAuth+security+for+application+links\u0022,\u0022applinks.docs.adding.entity.link\u0022:\u0022Create+links+between+projects\u0022,\u0022applinks.docs.diagnostics.troubleshoot.unexpectedresponse\u0022:\u0022Network+and+connectivity+troubleshooting+guide\u0022,\u0022applinks.docs.configuring.auth.basic\u0022:\u0022Configuring+Basic+HTTP+Authentication+for+an+Application+Link\u0022,\u0022applinks.docs.diagnostics.troubleshoot.authlevelmismatch\u0022:\u0022OAuth+troubleshooting+guide\u0022}}";
WRM._unparsedData["com.atlassian.applinks.applinks-plugin:applinks-common-exported.applinks-types"]="{\u0022crowd\u0022:\u0022Crowd\u0022,\u0022confluence\u0022:\u0022Confluence\u0022,\u0022fecru\u0022:\u0022FishEye / Crucible\u0022,\u0022stash\u0022:\u0022Stash\u0022,\u0022jira\u0022:\u0022Jira\u0022,\u0022refapp\u0022:\u0022Reference Application\u0022,\u0022bamboo\u0022:\u0022Bamboo\u0022,\u0022generic\u0022:\u0022Generic Application\u0022}";
WRM._unparsedData["com.atlassian.applinks.applinks-plugin:applinks-common-exported.entity-types"]="{\u0022singular\u0022:{\u0022refapp.charlie\u0022:\u0022Charlie\u0022,\u0022fecru.project\u0022:\u0022Crucible Project\u0022,\u0022fecru.repository\u0022:\u0022FishEye Repository\u0022,\u0022stash.project\u0022:\u0022Stash Project\u0022,\u0022generic.entity\u0022:\u0022Generic Project\u0022,\u0022confluence.space\u0022:\u0022Confluence Space\u0022,\u0022bamboo.project\u0022:\u0022Bamboo Project\u0022,\u0022jira.project\u0022:\u0022Jira Project\u0022},\u0022plural\u0022:{\u0022refapp.charlie\u0022:\u0022Charlies\u0022,\u0022fecru.project\u0022:\u0022Crucible Projects\u0022,\u0022fecru.repository\u0022:\u0022FishEye Repositories\u0022,\u0022stash.project\u0022:\u0022Stash Projects\u0022,\u0022generic.entity\u0022:\u0022Generic Projects\u0022,\u0022confluence.space\u0022:\u0022Confluence Spaces\u0022,\u0022bamboo.project\u0022:\u0022Bamboo Projects\u0022,\u0022jira.project\u0022:\u0022Jira Projects\u0022}}";
WRM._unparsedData["com.atlassian.applinks.applinks-plugin:applinks-common-exported.authentication-types"]="{\u0022com.atlassian.applinks.api.auth.types.BasicAuthenticationProvider\u0022:\u0022Basic Access\u0022,\u0022com.atlassian.applinks.api.auth.types.TrustedAppsAuthenticationProvider\u0022:\u0022Trusted Applications\u0022,\u0022com.atlassian.applinks.api.auth.types.CorsAuthenticationProvider\u0022:\u0022CORS\u0022,\u0022com.atlassian.applinks.api.auth.types.OAuthAuthenticationProvider\u0022:\u0022OAuth\u0022,\u0022com.atlassian.applinks.api.auth.types.TwoLeggedOAuthAuthenticationProvider\u0022:\u0022OAuth\u0022,\u0022com.atlassian.applinks.api.auth.types.TwoLeggedOAuthWithImpersonationAuthenticationProvider\u0022:\u0022OAuth\u0022}";
if(window.WRM._dataArrived)window.WRM._dataArrived();</script>
<link type="text/css" rel="stylesheet" href="/s/c0189d4643826be5f19f4bb76119b908-CDN/-gd85q4/8703/51k4y0/08c5dc0bfd0b71a003e20c6dbd501537/_/download/contextbatch/css/_super/batch.css" data-wrm-key="_super" data-wrm-batch-type="context" media="all">
<link type="text/css" rel="stylesheet" href="/s/5c343d3de452c736c7b12221c33d44a3-CDN/-gd85q4/8703/51k4y0/cfd4a399d4d57be87c2cdf13223cac3d/_/download/contextbatch/css/viewcontent,-_super/batch.css?highlightactions=true" data-wrm-key="viewcontent,-_super" data-wrm-batch-type="context" media="all">
<link type="text/css" rel="stylesheet" href="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/11.4.6/_/download/batch/confluence.extra.jira:common/confluence.extra.jira:common.css" data-wrm-key="confluence.extra.jira:common" data-wrm-batch-type="resource" media="all">
<link type="text/css" rel="stylesheet" href="/s/e36ed85cbe8656691da1ea210c17a90f-CDN/-gd85q4/8703/51k4y0/11.2.3/_/download/batch/com.atlassian.confluence.plugins.confluence-previews:confluence-previews-css/com.atlassian.confluence.plugins.confluence-previews:confluence-previews-css.css" data-wrm-key="com.atlassian.confluence.plugins.confluence-previews:confluence-previews-css" data-wrm-batch-type="resource" media="all">
<link type="text/css" rel="stylesheet" href="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/9.2.2/_/download/batch/com.atlassian.auiplugin:split_aui.splitchunk.vendors--85718a7eef/com.atlassian.auiplugin:split_aui.splitchunk.vendors--85718a7eef.css" data-wrm-key="com.atlassian.auiplugin:split_aui.splitchunk.vendors--85718a7eef" data-wrm-batch-type="resource" media="all">
<link type="text/css" rel="stylesheet" href="/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-gd85q4/8703/51k4y0/9.2.2/_/download/batch/com.atlassian.auiplugin:split_aui.splitchunk.vendors--7c76061134/com.atlassian.auiplugin:split_aui.splitchunk.vendors--7c76061134.css" data-wrm-key="com.atlassian.auiplugin:split_aui.splitchunk.vendors--7c76061134" data-wrm-batch-type="resource" media="all">


        <link rel="stylesheet"
              href="/home/_/AC110005016E04754281C6B902E5E6BF/1655306900259/css/app.css"/>

            <style>

    .picker--scroll > a,
    .picker .menu .is-active:not(ul) > a,
    .top-bar-right > button > span,
    .button--white-on-black span {
        color: #FFFFFF !important;
    }
    .picker--scroll > a::after {
        border-color: #FFFFFF !important;
    }

        .hc-portal-background-image,
    .hc-spaceHome-background-image {
        background-size: cover !important;
        background-repeat: no-repeat !important;
                    box-shadow: 0 0 0.5em rgba(59,72,79,.5);
            }
    .hc-spaceHome-background-image {
                background-image: url('/home/_/AC110005016E04754281C6B902E5E6BF/1655306900259/Support-Back.jpg');
    }
    .hc-portal-background-image {
        background-image: url('/home/_/AC110005016E04754281C6B902E5E6BF/1655306900259/Web_Support_Image_2.png');
    }
    .hc-header-font-color,
    .hc-header-font-color > a {
        color: #FFFFFF !important;
    }
    .hc-spaceHome-hero-font-color {
        color: #FFF !important;
                                    text-shadow: 0 0 3px #000C34;
                        }
    .hc-portal-font-color {
        color: #FFF !important;
    }
    .hc-header-background-color {
        background-color: #031126 !important;
    }
    .top-bar {
        background-color: #031126 !important;
    }
    .header__navigation__menu-container--link--last {
        margin-right: 0.5rem;
        padding-right: 0.5rem !important;
        border-right: 1px solid #FFFFFF;
    }

    .search-bar input[type=submit] {
        background-image: url(/home/_/AC110005016E04754281C6B902E5E6BF/1655306900259/images/common/search-magnifier.svg);
    }

    .search-bar--article #search-input {
        border: 1px solid #FFFFFF !important;
    }

        .hc-footer-background-color {
        background-color: #0d284f;
    }
    .hc-footer-font-color,
    .hc-footer-font-color > a {
        color: #fff !important;
    }

        .button--white-on-black,
    #cookies {
        border: 1px solid #FFFFFF !important;
    }
    .button--white-on-black span:hover {
        background-color: #FFFFFF !important;
        color: #031126;
    }

        #inline-dialog-hipchat-integration-dialog {
        display: none !important;
    }

        
        @media screen and (max-width: 1023px)  {

                .renderPageTree__item > a,
        .is-submenu-parent-item > a,
        .js-drilldown-back > a{
            color: #FFFFFF !important;
        }

        .menu .is-active:not(ul) > a,
        .submenu-toggle:hover,
        .submenu-toggle:active,
        .submenu-toggle:focus,
        .renderPageTree__item a:hover,
        .renderPageTree__item a:active,
        .renderPageTree__item a:focus {
            background-color: unset !important;
            /*filter: brightness(150%);*/
        }

        .menu-icon::after {
            background-color: #FFFFFF;
            box-shadow: 0 7px 0 #FFFFFF, 0 14px 0 #FFFFFF;
        }

        .menu .is-active:not(ul) > a {
            color: #FFFFFF !important;
        }

        .submenu-toggle,
        .top-bar,
        .top-bar ul {
            background-color: #031126 !important;
        }

        .top-bar .is-dropdown-submenu {
            background-color: white !important;
        }

        .submenu-toggle::after {
            border-color: #FFFFFF;
        }

        .header__navigation__menu-container--link--border {
            border-top: 1px solid #FFFFFF;
            padding-top: 1.5rem;
        }

        .header__navigation__menu-container--link--last {
            border: none;
        }

                .drilldown a {
            background: none;
        }

        .drilldown .is-drilldown-submenu-parent > a::after {
            border-color: transparent transparent transparent #FFFFFF !important;
        }

        .drilldown .js-drilldown-back > a::before {
            border-color: transparent #FFFFFF transparent transparent !important;
        }

                .picker--scroll__item > ul {
            border: 1px solid #FFFFFF;
            border-radius: 0 0 3px 3px;
        }
        .picker--scroll {
            border: 1px solid #FFFFFF;
            border-radius: 3px;
        }
    }
</style>

        
        <title>Support</title>
    <meta name="generator" content="Created with Scroll Viewport - K15t"><meta name="scroll-viewport-version" content="2.20.1">
<style>.sv-bidi-marker:before { unicode-bidi: isolate; background-color: #fff0b3; color: #7f5f01; cursor: pointer; content: attr(data-charcode); }</style>
</head>

    <body pageid="28313236" class="disable-attachment-uploader">
                <header class="header__navigation hc-header-background-color">
            

<nav>
    <div class="title-bar align-justify hide-for-large hc-header-background-color">
        <ul class="menu hc-header-background-color">
            <li class="menu-text align-self-middle header__navigation__menu-container--logo">
                <a href="/home"
                   rel="noopener"
                   aria-label="Support"
                   target="_self">
                    <img src="/home/_/AC110005016E04754281C6B902E5E6BF/1655306900259/PKLogoWhite.png"
                         alt="Support"
                         aria-label="Support"
                         title="Support"/>
                </a>
            </li>
                            <li>
                    <a href="/home"
                       target="_self"
                       aria-label="Support"
                       class="header__navigation__menu-container--heading hc-header-font-color">
                        Support
                    </a>
                </li>
                    </ul>
        <button class="menu-icon margin-right-2 hc-header-font-color"
                type="button"
                data-toggle="site-navigation"
                aria-label="Open navigation menu">
        </button>
    </div>

    <div class="off-canvas in-canvas-for-large position-right hc-header-background-color"
         id="site-navigation"
         data-off-canvas
         data-transition="overlap">
        <div class="top-bar header__navigation__menu-container hc-header-background-color hc-header-font-color"
             >
            <div class="top-bar-left">
                <ul class="menu hc-header-background-color">
                    <li class="menu-text align-self-middle header__navigation__menu-container--logo">
                        <a href="/home"
                           target="_self">
                            <img src="/home/_/AC110005016E04754281C6B902E5E6BF/1655306900259/PKLogoWhite.png"
                                 aria-label="Back to Portal"
                                 alt="Support"
                                 title="Support"/>
                        </a>
                    </li>
                                            <li>
                            <a href="/home"
                               target="_self"
                               class="header__navigation__menu-container--heading hc-header-font-color">
                                Support
                            </a>
                        </li>
                                    </ul>
            </div>
            <div class="top-bar-right">
                <button class="close-button margin-top-1 margin-right-1"
                        type="button"
                        data-toggle="site-navigation">
                    <span aria-hidden="true">&times;</span>
                </button>
                <ul class="dropdown menu header__navigation__menu-container__menu hc-header-background-color"
                    data-dropdown-menu
                    data-disable-hover="true"
                    data-click-open="true"
                    data-close-on-click="true">
                    <li class="hide-for-large small-order-5 large-order-1">
                        <span class="header__navigation__menu-container__menu--heading">
                                                                                                
                                                                                    </span>
                        <div id="js-mobile-pageTree">
                                                            
    <ul class="hide-for-large header__navigation__menu-container__menu--spaces">
                        <li class="header__navigation__menu-container--link">
                <a href="/home/smar/latest"
                   target="_self"
                   class="hc-header-font-color">
                    PK Endpoint Manager
                </a>
            </li>
                                <li class="header__navigation__menu-container--link">
                <a href="/home/sr/latest"
                   target="_self"
                   class="hc-header-font-color">
                    PK Reader
                </a>
            </li>
                                <li class="header__navigation__menu-container--link">
                <a href="/home/sfd/latest"
                   target="_self"
                   class="hc-header-font-color">
                    PK Endpoint Agent
                </a>
            </li>
                                <li class="header__navigation__menu-container--link">
                <a href="/home/srn"
                   target="_self"
                   class="hc-header-font-color">
                    PKWARE Release Notes
                </a>
            </li>
                                <li class="header__navigation__menu-container--link">
                <a href="/home/pkzip"
                   target="_self"
                   class="hc-header-font-color">
                    PKZIP &amp; SecureZIP
                </a>
            </li>
                                <li class="header__navigation__menu-container--link">
                <a href="/home/sfa"
                   target="_self"
                   class="hc-header-font-color">
                    PK Android Agent
                </a>
            </li>
                                <li class="header__navigation__menu-container--link">
                <a href="/home/sfi"
                   target="_self"
                   class="hc-header-font-color">
                    PK iOS Agent
                </a>
            </li>
                                <li class="header__navigation__menu-container--link">
                <a href="/home/ssdk"
                   target="_self"
                   class="hc-header-font-color">
                    SDK
                </a>
            </li>
                                <li class="header__navigation__menu-container--link">
                <a href="/home/tde/latest"
                   target="_self"
                   class="hc-header-font-color">
                    PK Transparent Server Agent
                </a>
            </li>
                </ul>
                                                    </div>
                    </li>
                    
                                                <li class="small-order-6 large-order-2 header__navigation__menu-container--link
                              header__navigation__menu-container--link--border">
        <a href="https://support.pkware.com/home/help"
           target="_blank"
           aria-label="Help"
           class="hc-header-font-color"
           rel="noopener">
            Help
        </a>
    </li>
    
                                                                                                                                                                                                        </ul>
            </div>
        </div>
    </div>
</nav>
        </header>
        
        <main>
                         <span id="admin-menu-link"
                  style="display: none; position: absolute; top:-5000px;"></span>
                                <div class="portal">
    <div class="grid-container full hc-header-background-color hc-portal-background-image">
        <div class="grid-container">
            <div class="grid-x align-center portal__header__content">
                <div class="cell text-center portal__header__content__intro">
                    <h1 class="portal__header__content__intro--heading hc-portal-font-color">Support</h1>
                                                                <p class="portal__header__content__intro--intro hc-portal-font-color"></p>
                                            
        <form id="search"
          method="GET"
                  class="search-bar search-bar--full-width"
            >
        <input id="search-input"
               quicksearch="true"
               type="text"
               autocomplete="off"
                                             autofocus
                              name="q"
               aria-label="Search"
               value=""/>
        <input type="submit" value="">
        <input type="hidden"
               name="max"
               value="10"/>
                                                            <input type="hidden"
                       name="s"
                       value="SMAR"/>
                <input type="hidden"
                       name="SMAR-scrollSearch"
                       value="false"/>
                                            <input type="hidden"
                       name="s"
                       value="SR"/>
                <input type="hidden"
                       name="SR-scrollSearch"
                       value="false"/>
                                            <input type="hidden"
                       name="s"
                       value="SFD"/>
                <input type="hidden"
                       name="SFD-scrollSearch"
                       value="false"/>
                                            <input type="hidden"
                       name="s"
                       value="SRN"/>
                <input type="hidden"
                       name="SRN-scrollSearch"
                       value="false"/>
                                            <input type="hidden"
                       name="s"
                       value="PKZIP"/>
                <input type="hidden"
                       name="PKZIP-scrollSearch"
                       value="false"/>
                                            <input type="hidden"
                       name="s"
                       value="SFA"/>
                <input type="hidden"
                       name="SFA-scrollSearch"
                       value="false"/>
                                            <input type="hidden"
                       name="s"
                       value="SFI"/>
                <input type="hidden"
                       name="SFI-scrollSearch"
                       value="false"/>
                                            <input type="hidden"
                       name="s"
                       value="SSDK"/>
                <input type="hidden"
                       name="SSDK-scrollSearch"
                       value="false"/>
                                            <input type="hidden"
                       name="s"
                       value="TDE"/>
                <input type="hidden"
                       name="TDE-scrollSearch"
                       value="true"/>
                                                                                <input type="hidden"
                               name="TDE-version"
                               value="3.7"/>
                                                            </form>
        <div class="search-bar__quick-results hide-for-small-only">
        <ul id="search-results">
                </ul>
    </div>
                    </div>
            </div>
        </div>
    </div>


    <div class="grid-container portal__content">
                                 <div class="grid-x grid-margin-x" data-equalizer>
                                    

                                        <a class="cell medium-4 tile tile--text-center tile--spaces "
               data-equalizer-watch
               href="/home/smar/latest"
               title="PK Endpoint Manager"
               aria-label="PK Endpoint Manager">
                <img class="tile__image"
                     src="/download/attachments/721096/SMAR?version=3&amp;modificationDate=1572035058040&amp;api=v2"
                     alt="PK Endpoint Manager Logo"
                     title="PK Endpoint Manager"/>
                <h3 class="tile__headline tile__headline--md">PK Endpoint Manager</h3>
                <p class="tile__description">Create policies to maintain control over sensitive data across the enterprise. </p>
            </a>
                                                    
                                        <a class="cell medium-4 tile tile--text-center tile--spaces "
               data-equalizer-watch
               href="/home/sr/latest"
               title="PK Reader"
               aria-label="PK Reader">
                <img class="tile__image"
                     src="/download/attachments/16419853/SR?version=11&amp;modificationDate=1591370323189&amp;api=v2"
                     alt="PK Reader Logo"
                     title="PK Reader"/>
                <h3 class="tile__headline tile__headline--md">PK Reader</h3>
                <p class="tile__description">Free zero install zip reader with ability to decrypt files</p>
            </a>
                                                    
                                        <a class="cell medium-4 tile tile--text-center tile--spaces "
               data-equalizer-watch
               href="/home/sfd/latest"
               title="PK Endpoint Agent"
               aria-label="PK Endpoint Agent">
                <img class="tile__image"
                     src="/download/attachments/16417864/SFD?version=1&amp;modificationDate=1571759263258&amp;api=v2"
                     alt="PK Endpoint Agent Logo"
                     title="PK Endpoint Agent"/>
                <h3 class="tile__headline tile__headline--md">PK Endpoint Agent</h3>
                <p class="tile__description">Endpoint agent for persistent data protection </p>
            </a>
                                                    
                                        <a class="cell medium-4 tile tile--text-center tile--spaces "
               data-equalizer-watch
               href="/home/srn"
               title="PKWARE Release Notes"
               aria-label="PKWARE Release Notes">
                <img class="tile__image"
                     src="/download/attachments/17629290/SRN?version=1&amp;modificationDate=1571759447671&amp;api=v2"
                     alt="PKWARE Release Notes Logo"
                     title="PKWARE Release Notes"/>
                <h3 class="tile__headline tile__headline--md">PKWARE Release Notes</h3>
                <p class="tile__description">All the latest and previous releases of PKWARE Products</p>
            </a>
                                                    
                                        <a class="cell medium-4 tile tile--text-center tile--spaces "
               data-equalizer-watch
               href="/home/pkzip"
               title="PKZIP &amp; SecureZIP"
               aria-label="PKZIP &amp; SecureZIP">
                <img class="tile__image"
                     src="/download/attachments/721106/PKZIP?version=10&amp;modificationDate=1572032294555&amp;api=v2"
                     alt="PKZIP &amp; SecureZIP Logo"
                     title="PKZIP &amp; SecureZIP"/>
                <h3 class="tile__headline tile__headline--md">PKZIP &amp; SecureZIP</h3>
                <p class="tile__description">High-performance encryption and compression software</p>
            </a>
                                                    
                                        <a class="cell medium-4 tile tile--text-center tile--spaces "
               data-equalizer-watch
               href="/home/sfa"
               title="PK Android Agent"
               aria-label="PK Android Agent">
                <img class="tile__image"
                     src="/download/attachments/16417941/SFA?version=1&amp;modificationDate=1571759344061&amp;api=v2"
                     alt="PK Android Agent Logo"
                     title="PK Android Agent"/>
                <h3 class="tile__headline tile__headline--md">PK Android Agent</h3>
                <p class="tile__description">Encrypt and decrypt sensitive files on your mobile phone</p>
            </a>
                                                    
                                        <a class="cell medium-4 tile tile--text-center tile--spaces "
               data-equalizer-watch
               href="/home/sfi"
               title="PK iOS Agent"
               aria-label="PK iOS Agent">
                <img class="tile__image"
                     src="/download/attachments/16417946/SFI?version=1&amp;modificationDate=1571759372576&amp;api=v2"
                     alt="PK iOS Agent Logo"
                     title="PK iOS Agent"/>
                <h3 class="tile__headline tile__headline--md">PK iOS Agent</h3>
                <p class="tile__description">Encrypt and decrypt sensitive files on your mobile phone</p>
            </a>
                                                    
                                        <a class="cell medium-4 tile tile--text-center tile--spaces "
               data-equalizer-watch
               href="/home/ssdk"
               title="SDK"
               aria-label="SDK">
                <img class="tile__image"
                     src="/download/attachments/16417951/SSDK?version=1&amp;modificationDate=1571759417020&amp;api=v2"
                     alt="SDK Logo"
                     title="SDK"/>
                <h3 class="tile__headline tile__headline--md">SDK</h3>
                <p class="tile__description">Software Development Kit (SDK) for all things PKWARE</p>
            </a>
                                                    
                                        <a class="cell medium-4 tile tile--text-center tile--spaces "
               data-equalizer-watch
               href="/home/tde/latest"
               title="PK Transparent Server Agent"
               aria-label="PK Transparent Server Agent">
                <img class="tile__image"
                     src="/download/attachments/3277353/TDE?version=2&amp;modificationDate=1571778452065&amp;api=v2"
                     alt="PK Transparent Server Agent Logo"
                     title="PK Transparent Server Agent"/>
                <h3 class="tile__headline tile__headline--md">PK Transparent Server Agent</h3>
                <p class="tile__description">Transparent Data Encryption (TDE) to protect information at rest</p>
            </a>
                                                            </div>
            </div>
</div>
                    </main>
                <footer class="grid-container full footer hc-footer-background-color">
            
    
    <div class="grid-x footer--alignment hc-footer-font-color" >
                <div class="cell large-shrink hc-footer-font-color">
            <img src="/home/_/AC110005016E04754281C6B902E5E6BF/1655306900259/footer-logo.svg"
                 class="footer__logo"
                 alt="$space.name Logo"
                 title="$space.name"/>
        </div>
                <div class="grid-x cell large-auto">
            <div class="cell footer__links">
                                    <a href="https://www.support.pkware.com/home/help"
                       target="_blank"
                       class="hc-footer-font-color"
                       aria-label="Help"
                       rel="noopener">Help</a>
                    <span class="footer__links--separator">/</span>                                    <a href="https://www.pkware.com/privacy"
                       target="_blank"
                       class="hc-footer-font-color"
                       aria-label="Privacy"
                       rel="noopener">Privacy</a>
                                                </div>
            <div class="cell">
                <span class="footer__attribution-line--copyright hc-footer-font-color">
                    Copyright &copy; 2022 PKWARE &bull; Powered by
                    <a href="https://www.k15t.com/go/scroll-viewport-help-center"
                       target="_blank" rel="noopener" aria-label="Scroll Viewport Product Page">Scroll Viewport</a> and
                    <a href="https://www.atlassian.com/software/confluence"
                       target="_blank" rel="noopener" aria-label="Atlassian Confluence Product Page">Atlassian Confluence</a>
                </span>
            </div>
        </div>
    </div>
        </footer>
        
    
                    <script src="/home/_/AC110005016E04754281C6B902E5E6BF/1655306900259/js/app.js"></script>

        
    <!-- Powered by Scroll Viewport -->
    <script src="//support.pkware.com/plugins/servlet/scroll-viewport/bootstrap.js?viewportId=AC110004016DF518FAD043045AAD497D&pageId=28313236&spaceKey=Home&isDraftViewport=false&isViewportControlEnabled=true" async></script>
</body>
</html>