• Exit the Smartcrypt client (right click and choose exit)
  • Open the location %localappdata%\pkware

  • Edit agent-log.properties with Notepad but do not right click as this will launch the Smartcrypt agent and lock the file (open Notepad and drag the file into Notepad).

  • Change three references of INFO to TRACE


  • Launch Smartcrypt to start the agent and the tracing.