- Are you at a current enough levelset for the for the machine model type you are using?
- If not, you will need to contact customer service for a temp non model specific key by clicking here or upgrade to a newer version that supports this model type by clicking here and expanding product updates
- Are you applying a key for the correct version that you have installed?
- Assemble the complete JES output from the LICUPDAT job
- Open a support case by clicking here and include:
- The complete JES output from the LICUPDAT job along with the license key are you applying.
- The license key you are applying .INSTLIB(LICENSE)