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There are a few reasons that the Outlook attachment integration feature of PKZIP / SecureZIP could be disabled.

  1. The option could be toggled off. To toggle back on left click on the Attachments icon in the system tray to toggle the feature back on.
  2. Outlook could have the plugin disabled.

From Outlook 2007

  • Click on Tools | Trust Center
  • Click Add-ins on the left column
  • Locate the Manage dropdown towards the bottom | select Disabled items
  • Click Go
  • If you see the plug-in listed, then enable it.
  • Restart Outlook.

From Outlook 2013

    • Click on File | Options
    • Click Add-Ins
    • Locate the Manage dropdown and select Disabled Items
    • Click Go
    • If you see the plug-in listed, then enable it.
    • Restart Outlook.

 

If the above steps did not resolve your issue, this could be related to a technical advisory that has been issued by PKWARE

Disabling Outlook Integration

If you do not wish to use the integration feature you can disable it by going into Options | Mail | and uncheck "Zip Attachments"

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