Skip to main content

ZPLI230E THE CONTROL CARD IS INVALID

Problem

When applying a license key by running LICUPDAT, this error shows up in the job output.

Triage

  1. Are you at a current enough levelset for the for the machine model type you are using? 
     
    If not, you will need to contact customer service for a temp non model specific key by clicking here or upgrade to a newer version that supports this model type by clicking here and expanding product updates.
  2. Are you applying a key for the correct version that you have installed?

Escalation

  1. Assemble the complete JES output from the LICUPDAT job
  2. Open a support case by clicking here and include:
    1. The complete JES output from the LICUPDAT job along with the license key are you applying.
    2. The license key you are applying .INSTLIB(LICENSE)


JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.