What is a Locker?

Simply put, a Locker is a folder that you want to protect: all files placed in this folder will be automatically encrypted. By default, you can have up to 5 Lockers enabled. If you are a Viivo Pro or Viivo for Business user, there is no limit to the number of Viivo Lockers you can set up.

Why should I set up more than one Locker?

There are many reasons why you may want to set up more than one Locker:

What is a synced Locker vs. a non-synced Locker?

If you turn on Sync, you are asked to specify a different folder where these decrypted files will be stored. Every file and folder in the locked folder will be replicated in the synced unlocked folder, except that those files will be decrypted. Any change to a file in either folder automatically gets synchronized to the other folder. If you edit a file in the decrypted folder, it will automatically be re-encrypted and saved in the locked folder, and vice versa.

Why would I want to set up a Sync folder?

You might like to use Lockers in a syncing configuration if:

OK, I get it, how do I set up a Locker?

Click the '+ Create New' button to get started.

The first thing to do is identify which folder you would like to protect. This can be an existing folder or a new folder. You can select a folder in an existing cloud provider or a folder anywhere on your system.

In this example, we've selected a folder inside Box Sync called My Docs.

After selecting the folder you want to protect, you need to determine if you would like Viivo to sync the Locker or not. Syncing (a refresher from above) will maintain decrypted copies of the files on your machine.

If you are creating a synced Locker


If you are creating a non-synced Locker

How do you manage access to the Viivo Locker?

Why do I see a green check mark on my Locker?

The means that your Locker is configured correctly and Viivo is actively looking for changes in your files. When Viivo is busy encrypting or decrypting, you will see . If your Locker is disabled you'll see: , which you can click to enable your locker. If there is a problem with your Locker, you'll see .

How do I decrypt my .viivo files that are in a Locker?

If you have Sync configured, then you can simply use the decrypted files that are stored in the unlocked folder. You can simply click the folder icon (with the padlock open) to open that folder. If you do not have Sync configured, you can decrypt each file in turn by simply double-clicking it and Viivo will open it up in your productivity application like Office, Adobe Reader, etc. Then, when you save that file, it will automatically update the encrypted .viivo file in your locked folder.

I have a "Classic Locker" listed - what is that?

If you used Viivo 2.x and shared Viivo-Encrypted folders in Dropbox, then we automatically pulled in your files and folders and configured them as they were in the old version.

Going forward, any folder that you'd like to share should be set up as a separate Locker in the Viivo Manager for easier management.