Problem

When applying a license key by running LICUPDAT, this error shows up in the job output.

Triage

You may want to use a panel to highlight important steps.
  1. Are you at a current enough levelset for the for the machine model type you are using? 
    1. If not, you will need to contact customer service for a temp non model specific key by clicking here or upgrade to a newer version that supports this model type by clicking here and expanding product updates
  2. Are you applying a key for the correct version that you have installed?


Escalation

  1. Assemble the complete JES output from the LICUPDAT job
  2. Open a support case by clicking here and include:
    1. The complete JES output from the LICUPDAT job along with the license key are you applying.
    2. The license key you are applying .INSTLIB(LICENSE)

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