If more than one Smartcrypt user needs a protected folder on a device, you need to manually create each Windows Service.
In an elevated Command Prompt (that is, Run
cmd.exe or Powershell as Administrator), run the following command:
"Locker Service For User A"
"C:\Program Files (x86)\PKWARE\Smartcrypt\SmartcryptService.exe "
Locker Service For User A
This will create a new Windows Service called "Locker Service For User A."
If you see this error:
[SC] OpenSCManager FAILED 5:
Access is denied.
You are not elevated to Administrator Command Prompt.
After creating a new service, you will need to configure it in the Windows Services Manager. Using the "Locker Service for User A" example, follow these steps:
- Open the Task Manager on the machine and load the Services tab. Confirm that you see an entry called Locker Service For User A . Depending on your Windows version, either right-click on Locker Service For User A and select Open Services , or just click Services in the lower right corner.
- In Windows Services, find Locker Service For User A, right-click, and select Properties.
- In the Properties window, set the startup option, and set up login credentials for authentication with Smartcrypt.
- In the General tab, define the Startup type value. We recommend choosing Automatic from the drop-down menu, to enable this new service automatically when the machine is powered on. Manual will require you the user to start / stop the service manually.
- In the Log On tab, enter the Active Directory credentials for User A's Smartcrypt Account. Do not select a Local System account, as the account needs to authenticate with the Smartcrypt Manager as the appropriate user. Click OK to confirm the new settings.