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KB - How to turn on PK Protect Agent Tracing

  • Exit the Smartcrypt client (right click and choose exit)
  • Open the location %localappdata%\pkware

  • Edit with Notepad but do not right click as this will launch the PEM agent and lock the file (open Notepad and drag the file into Notepad).

  • Change three references of INFO to TRACE


  • Launch Smartcrypt to start the agent and the tracing.

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