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KB - Unable to locate user principal

Error Message: Active Directory data problem - validated credentials but unable to locate user principal.


Logging into the PEM agent on the Satellite server using a local account. When this occurs, the PEM agent gives this error as the server confirms a local account exists but not as a domain user. On a system that is not the satellite server, the agent will prompt for IWA credentials.


If you must run the agent on the satellite server, login as a domain user.

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