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Adding a Locker Service

If more than one PK Protect user needs a protected folder on a device, you need to manually create each Windows Service.

In an elevated Command Prompt (that is, Run cmd.exe  or Powershell as Administrator), run the following command:

sc create "Locker Service For User A" binpath= "C:\Program Files (x86)\PKWARE\Smartcrypt\SmartcryptService.exe " ""Locker Service For User A""""


This will create a new Windows Service called "Locker Service For User A."

If you see this error:

[SC] OpenSCManager FAILED 5:
Access is denied.

You are not elevated to Administrator Command Prompt.

After creating a new service, you will need to configure it in the Windows Services Manager. Using the "Locker Service for User A" example, follow these steps:

  1. Open the Task Manager on the machine and load the Services tab. Confirm that you see an entry called Locker Service For User A . Depending on your Windows version, either right-click on Locker Service For User A and select Open Services , or just click Services in the lower right corner.
  2. In Windows Services, find Locker Service For User A, right-click, and select Properties.
  3. In the Properties window, set the startup option, and set up login credentials for authentication with PK Protect.
  • In the General tab, define the Startup type value. We recommend choosing Automatic from the drop-down menu, to enable this new service automatically when the machine is powered on. Manual will require you the user to start / stop the service manually.
  • In the Log On tab, enter the Active Directory credentials for User A's PK Protect Account. Do not select a Local System account, as the account needs to authenticate with the PEM Administrator as the appropriate user. Click OK to confirm the new settings.

Related Topics

Set Locker Options

Manually Configuring Lockers

Configuring Lockers

Delete a Locker Service

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