KB - How to turn on Smartcrypt Agent Tracing

  • Exit the Smartcrypt client (right click and choose exit)
  • Open the location %localappdata%\pkware



  • Edit agent-log.properties with Notepad but do not right click as this will launch the Smartcrypt agent and lock the file (open Notepad and drag the file into Notepad).



  • Change three references of INFO to TRACE



    After



  • Launch Smartcrypt to start the agent and the tracing.