iOS Getting started
General Information
PK Protect for iOS connects your iOS device to your PK Protect account; allowing you to encrypt and decrypt files on the go.
Log In on Mobile
At the Sign In prompt, enter the email and password associated with your PK Protect account. This will sync your account with PK Protect Enterprise Manager, implementing the policies associated with your account, as well as securely delivering all your keys to your device. | |
![]() | If the login attempt fails with a Mobile access disabled error message, this means your user account is not enabled to use the mobile product. If you believe you should have mobile access, contact your PK Protect Administrator to adjust the user policy controls. |
Log In on Mobile (Manual URL Entry)
If you are using PK Protect as a Guest Account, or you are unable to connect to your PK Protect Enterprise Manager automatically, you might need to specify your PK Protect Manager URL. Tap I know my server URL on the bottom of the screen. | |
Enter the URL for the PK Protect Manager. If you log in on a web browser to https://pkwareops.mycompany.com/mds/superuser, the value you want to enter here is: https://pkwareops.mycompany.com/mds | |
After providing the PK Protect Enterprise Manager URL, the login page should show Connected to ... with the URL information you entered. Now try adding your user name and password to sign in. |
Multi-factor Authentication
Your administrator may require Multi-factor Authentication (MFA) for your iOS device. If you see this screen, you need to go to the Desktop and connect to PK Protect Enterprise Manager. | |
As above, you may also see this screen suggesting that you set up MFA on your desktop. | |
When MFA is set up on the desktop for this device, the next time you log in on mobile, you will be prompted to enter the code from your authenticator app. |
Decryption
Decrypt an Email Attachment
In the iOS Mail application, locate the email that contains the encrypted attachment. Tap the attached zip archive. | |
Tap the Export icon in the bottom left corner of the archive screen. | |
Tap Import with PK Protect from the list of options. You may have to scroll through the first row of options to find the icon. This will open the PK Protect application. | |
The archive will now appear in your PK Protect Favorites list. Tap the archive you wish to decrypt. Once you select the archive, the type of encryption on the archive will determine how the application responds. Possible results include:
|
Decrypt a File from a Cloud Provider
To decrypt an archive (such as OwnSmartkey.zip) from a cloud provider (such as Dropbox):
| |
Tap Export from the list shown. | |
Tap Open in. | |
Tap Import with PK Protect. This will open the encrypted archive in PK Protect. If you do not have your password saved, you may have to enter your password to access the archive in PK Protect. | |
The archive will now appear in your PK Protect Favorites list. Tap the archive you wish to decrypt. Once you select the archive, the type of encryption on the archive will determine how the application responds. Possible results include:
|
Encryption
Encrypting Files from Cloud Providers
| |
Tap the Export option from the list shown. | |
Tap Open In. | |
Tap PK Protect Encrypt. | |
| |
Review your selected settings for this Zip archive. Click Done on the top left of the screen. | |
If you navigate to the PK Protect application, your new encrypted archive will appear in your Favorites list. |
Sharing
Once you select a file to be shared, the archive automatically opens. Tap Back (shown on the left) when you're finished working with the opened file. If the archive has more than one file, than no file will automatically open. In this case, pressing Back is not necessary since your menu will already look like the picture below. | |
Tap Export at the top right of the screen. | |
Tap the icon for the service you want to share the archive with. |
Notifications
To access your notifications, tap the Notifications icon on the menu bar at the bottom of your PK Protect app screen. | |
Any items that require your attention will appear in the Notifications tab like shown to the left. Tap the notification to respond to it. | |
Respond to the notification by tapping Allow or Deny. |
Settings
Tap Settings on the menu bar at the bottom of your screen to configure many options for using the PK Protect app. |
Options
Log Off (Unlink) on Mobile
To logout of PK Protect on mobile, you must unlink your account. Tap Unlink Account on the Settings tab. A pop-up appears. | |
Tap Unlink to fully unlink your account. Unlinking your account will remove your archives stored in Favorites; however, it does not permanently delete the archives as long as they are stored in another location. |
General Information
PK Protect for iOS connects your iOS device to your PK Protect account; allowing you to encrypt and decrypt files on the go.
Log In on Mobile
At the Sign In prompt, enter the email and password associated with your PK Protect account. This will sync your account with PK Protect Enterprise Manager, implementing the policies associated with your account, as well as securely delivering all your keys to your device. | |
![]() | If the login attempt fails with a Mobile access disabled error message, this means your user account is not enabled to use the mobile product. If you believe you should have mobile access, contact your PK Protect Administrator to adjust the user policy controls. |
Log In on Mobile (Manual URL Entry)
If you are using PK Protect as a Guest Account, or you are unable to connect to your PK Protect Enterprise Manager automatically, you might need to specify your PK Protect Manager URL. Tap I know my server URL on the bottom of the screen. | |
Enter the URL for the PK Protect Manager. If you log in on a web browser to https://pkwareops.mycompany.com/mds/superuser, the value you want to enter here is: https://pkwareops.mycompany.com/mds | |
After providing the PK Protect Enterprise Manager URL, the login page should show Connected to ... with the URL information you entered. Now try adding your user name and password to sign in. |
Multi-factor Authentication
Your administrator may require Multi-factor Authentication (MFA) for your iOS device. If you see this screen, you need to go to the Desktop and connect to PK Protect Enterprise Manager. | |
As above, you may also see this screen suggesting that you set up MFA on your desktop. | |
When MFA is set up on the desktop for this device, the next time you log in on mobile, you will be prompted to enter the code from your authenticator app. |
Decryption
Decrypt an Email Attachment
In the iOS Mail application, locate the email that contains the encrypted attachment. Tap the attached zip archive. | |
Tap the Export icon in the bottom left corner of the archive screen. | |
Tap Import with PK Protect from the list of options. You may have to scroll through the first row of options to find the icon. This will open the PK Protect application. | |
The archive will now appear in your PK Protect Favorites list. Tap the archive you wish to decrypt. Once you select the archive, the type of encryption on the archive will determine how the application responds. Possible results include:
|
Decrypt a File from a Cloud Provider
To decrypt an archive (such as OwnSmartkey.zip) from a cloud provider (such as Dropbox):
| |
Tap Export from the list shown. | |
Tap Open in. | |
Tap Import with PK Protect. This will open the encrypted archive in PK Protect. If you do not have your password saved, you may have to enter your password to access the archive in PK Protect. | |
The archive will now appear in your PK Protect Favorites list. Tap the archive you wish to decrypt. Once you select the archive, the type of encryption on the archive will determine how the application responds. Possible results include:
|
Encryption
Encrypting Files from Cloud Providers
| |
Tap the Export option from the list shown. | |
Tap Open In. | |
Tap PK Protect Encrypt. | |
| |
Review your selected settings for this Zip archive. Click Done on the top left of the screen. | |
If you navigate to the PK Protect application, your new encrypted archive will appear in your Favorites list. |
Sharing
Once you select a file to be shared, the archive automatically opens. Tap Back (shown on the left) when you're finished working with the opened file. If the archive has more than one file, than no file will automatically open. In this case, pressing Back is not necessary since your menu will already look like the picture below. | |
Tap Export at the top right of the screen. | |
Tap the icon for the service you want to share the archive with. |
Notifications
To access your notifications, tap the Notifications icon on the menu bar at the bottom of your PK Protect app screen. | |
Any items that require your attention will appear in the Notifications tab like shown to the left. Tap the notification to respond to it. | |
Respond to the notification by tapping Allow or Deny. |
Settings
Tap Settings on the menu bar at the bottom of your screen to configure many options for using the PK Protect app. |
Options
Log Off (Unlink) on Mobile
To logout of PK Protect on mobile, you must unlink your account. Tap Unlink Account on the Settings tab. A pop-up appears. | |
Tap Unlink to fully unlink your account. Unlinking your account will remove your archives stored in Favorites; however, it does not permanently delete the archives as long as they are stored in another location. |