Skip to main content

KB - Manually updating TDE agent on PEM Administrator

The TDE agent provided by the PEM Administrator is automatically upgraded when the PEM Administrator is updated. It is also possible to manually update the version of TDE stored in the PEM Administrator.

Windows PEM Administrator

The TDE installer is stored inside your application directory under mds\App_Data\TDEInstallerParts

  • Download the installer from the link provided to you by your PKWARE representative
  • Copy the TDE Installer file provided by PKWARE to the server hosting PEM Administrator
  • Rename the file to SmartcryptTDE.exe
  • Copy the file to the \App_Data\TDEInstallerParts folder inside your MDS application
  • If you have multiple PEM Administrators, these steps will need to be performed on each of them

Appliance PEM Administrator

  • Download the installer from the link provided to you by your PKWARE representative
  • Rename the file to SmartcryptTDE.exe
  • Transfer the installer to your appliance:

CODE
scp SmartcryptTDE.exe pkware@192.168.10.21:/home/pkware
  • Move .EXE to the location for PEM Administrator to bundle it

CODE
sudo mv SmartcryptTDE.exe /var/www/mds/App_Data/TDEInstallerParts/SmartcryptTDE.exe
  • Restart the appliance
  • Repeat these steps on each appliance in the cluster


JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.