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KB - Show SMDS errors

When you visit the HTTPS address for your PK Protect installation and errors are found, you will get a generic page stating there are errors. To show the errors,  you will need to modify the web.config file from your installation ie: c:\inetpub\wwwroot\mds\web.config

Error page lacking detail for security reasons

Open the file and search for customErrors. Change the value from On to Off (capital O).

Restarting the site may be needed in IIS

<customErrors mode="Off" />

Now you can see more information about the error. This specific error was caused by an incorrect server name.

Error page showing full stack trace

After troubleshooting, this value should be set back to the default for security reasons.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.