General Information

Smartcrypt for iOS connects your iOS device to your Smartcrypt account; allowing you to encrypt and decrypt files on the go.

Log In on Mobile

User has signed in and is syncing account information

At the Sign In prompt, enter the email and password associated with your Smartcrypt account. This will sync your account with Smartcrypt Enterprise Manager, implementing the policies associated with your account, as well as securely delivering all your keys to your device.
Login Failed user prompt is shown
If the login attempt fails with a Mobile access disabled error message, this means your user account is not enabled to use the mobile product. If you believe you should have mobile access, contact your Smartcrypt Administrator to adjust the user policy controls.

Log In on Mobile (Manual URL Entry)

User selects the server url button at the bottom of the screen

If you are using Smartcrypt as a Guest Account, or you are unable to connect to your Smartcrypt Enterprise Manager automatically, you might need to specify your Smartcrypt Manager URL.

Tap I know my server URL on the bottom of the screen.

User enters the server URL

Enter the URL for the Smartcrypt Manager.

If you log in on a web browser to https://pkwareops.mycompany.com/mds/superuser, the value you want to enter here is: https://pkwareops.mycompany.com/mds

User enters account, password, and signs in

After providing the Smartcrypt Enterprise Manager URL, the login page should show Connected to ... with the URL information you entered.

Now try adding your user name and password to sign in.

Multi-factor Authentication


User is prompted with mfa required to be setup on desktop first
Your administrator may require Multi-factor Authentication (MFA) for your iOS device. If you see this screen, you need to go to the Desktop and connect to Smartcrypt Enterprise Manager.
User must first setup mfa on desktop before signing into mobile app



As above, you may also see this screen suggesting that you set up MFA on your desktop.

User must enter their MFA code

When MFA is set up on the desktop for this device, the next time you log in on mobile, you will be prompted to enter the code from your authenticator app.


 Decryption

Decrypt an Email Attachment 

User clicks an attached email in Mail

In the iOS Mail application, locate the email that contains the encrypted attachment.  Tap the attached zip archive.

Tap the Export icon in the bottom left corner of the archive screen. 

User selects the Import with Smartcrypt option

Tap Import with Smartcrypt from the list of options.  You may have to scroll through the first row of options to find the icon.  This will open the Smartcrypt application.

Email attachment now appears in the favorites list

The archive will now appear in your Smartcrypt Favorites list. Tap the archive you wish to decrypt. Once you select the archive, the type of encryption on the archive will determine how the application responds.

Possible results include:

  • The archive opens. You have access to the archive through either a Smartkey or certificate recipient list.
  • You are prompted for a password. If you have a password, enter it. If you do not, this most likely means the archive was encrypted with a Smartkey to which you do not have access.
  • A prompt appears signaling that an access request will be sent to the owner of the archive. In this case, you received the archive from someone other than the owner. You are not listed in the Smartkey or the original recipient list. The response of the owner determines whether or not you will have access to the archive.
  • A prompt appears which states that the certificate or signature on the archive is not trusted. You can choose to trust the certificate and open the file. Tap Cancel to leave the archive closed.

Decrypt a File from a Cloud Provider

User selects a file in a cloud app and clicks the elipsees

To decrypt an archive (such as OwnSmartkey.zip) from a cloud provider (such as Dropbox):

  1. Go to the cloud provider on your device (either through an app or its website).
  2. Tap the file you wish to decrypt.
  3. Tap the three dot icon on the top right hand corner of your screen (highlighted in the picture on the left).

User selects the Export button

Tap Export from the list shown.

User selects the open in option

Tap Open in.

User selects the Import with Smartcrypt Option

Tap Import with Smartcrypt. This will open the encrypted archive in Smartcrypt.

If you do not have your password saved, you may have to enter your password to access the archive in Smartcrypt.

newly imported file appears in favorites

The archive will now appear in your Smartcrypt Favorites list. Tap the archive you wish to decrypt. Once you select the archive, the type of encryption on the archive will determine how the application responds.

Possible results include:

  • The archive opens. You have access to the archive through either a Smartkey or certificate recipient list.
  • You are prompted for a password. If you have a password, enter it. If you do not, this most likely means the archive was encrypted with a Smartkey to which you do not have access.
  • A prompt appears signaling that an access request will be sent to the owner of the archive. In this case, you received the archive from someone other than the owner. You are not listed in the Smartkey or the original recipient list. The response of the owner determines whether or not you will have access to the archive.
  • A prompt appears which states that the certificate or signature on the archive is not trusted. You can choose to trust the certificate and open the file. Tap Cancel to leave the archive closed.

Encryption

Encrypting From Photos

User selects Open In

User selected a photos and taps the open in icon

Navigate to the photo(s) you wish to encrypt. Shown to the left are the two methods of selecting photos.

  1. Select desired photo(s). 
  2. Tap the Export icon in the bottom left hand corner of your screen.
  3. Tap Smartcrypt Encrypt.

User can edit their encryption options and accept them 

 
  1. Give your archive a name
  2. Select which type of encryption you would like to use in Encryption Options.
    In the mobile application, you may encrypt with a password, Smartkey and/or a certificate.
  3. When you are finished, tap Accept in the top left of the screen.

User is prompted with encryption options.  

 Review your selected settings for this Zip archive. Click Done on the top left of the screen.
Newly encrypted archive appears in favorites
If you navigate to the Smartcrypt application, your new encrypted archive will appear in your Favorites list.

Encrypting Files and Photos from Cloud Providers

User selects a picture and clicks elipsees

  1. Navigate to the file or photo you wish to encrypt from your cloud provider. The picture on the left shows a photo stored in Dropbox.
  2. Tap the three dot icon in the top right corner of your screen.

User Clicks the Export button

Tap the Export option from the list shown.

User taps the Open in... button

Tap Open In.

User selects Smartcrypt to encrypt the file

Tap Smartcrypt Encrypt.

  1. Give your archive a name and select which type of encryption you would like to use.
    In the mobile application, you may encrypt with a password, Smartkey and/or a certificate.
  2. When you are finished, tap Accept in the top left of the screen.

After accepting the user clicks done to encrypt

Review your selected settings for this Zip archive. Click Done on the top left of the screen.

User can see their newly encrypted archive

If you navigate to the Smartcrypt application, your new encrypted archive will appear in your Favorites list.

Sharing

Select a file within an archive

Once you select a file to be shared, the archive automatically opens.  Tap Back (shown on the left) when you're finished working with the opened file. 

If the archive has more than one file, than no file will automatically open.  In this case, pressing Back is not necessary since your menu will already look like the picture below.

Select a file within an archive and tap the open in icon

Tap Export at the top right of the screen.

Select where to share the file to

Tap the icon for the service you want to share the archive with.

Notifications

User selects the Notifications icon

To access your notifications, tap the Notifications icon on the menu bar at the bottom of your Smartcrypt app screen.

User sees a key request

Any items that require your attention will appear in the Notifications tab like shown to the left. Tap the notification to respond to it.

User can select allow or deny for a request

Respond to the notification by tapping Allow or Deny.

Settings

Settings icon shown on the bottom right

Tap Settings on the menu bar at the bottom of your screen to configure many options for using the Smartcrypt app.

Options

 Password Lock
 Certificates
 Encryption

Log Off (Unlink) on Mobile

Settings page allows users to unlink their account

To logout of Smartcrypt on mobile, you must unlink your account.

Tap Unlink Account on the Settings tab. A pop-up appears.

User taps Unlink

Tap Unlink to fully unlink your account.

Unlinking your account will remove your archives stored in Favorites; however, it does not permanently delete the archives as long as they are stored in another location.






Smartcrypt for Intune on iOS

A Microsoft Intune version of the Smartcrypt mobile application is available and will operate with Microsoft’s Intune MDM solution. Smartcrypt for Intune apps are available on iOS and Android platforms and can be found on the Microsoft Partner Portal or on the App Store: https://apps.apple.com/app/smartcrypt-for-intune/id1489232256

The Smartcrypt for Intune apps are specifically designed to operate in Microsoft Intune environments, so only use the ‘Smartcrypt for Intune’ version of the app. For all other implementations, not using Microsoft Intune, you must use the standard Smartcrypt app, available on the public Android and Apple stores.  

If your organization allows access to Smartcrypt-encrypted files outside the Intune secure container, you can safely install both Smartcrypt apps on the same device.

As of the Smartcrypt For Intune version 1.7.0, iOS 13+ is required on iOS devices.

Smartcrypt for Intune uses the following icon:

User can see a smartcrypt logo

To work with Smartcrypt outside the Intune container, look for the standard Smartcrypt icon:

User can see a Smartcrypt logo on desktop

More Information about Microsoft Intune

Find more information about Microsoft Intune here:

Microsoft Intune General Information

Microsoft Intune Partner Platform